Shake Shack Somerset - Food Court

KB 8 months ago

This location is inconsistent. The burgers and fries can be salty or cold, and the specialty drinks are often not sweet enough. Staffing and cleanliness fluctuate too, sometimes it's busy but well-run, other times it's messy and understaffed. Not the strongest representation of Shake Shack.

baul104 luigi Baul 11 months ago

The food is superb, but the prices are not, and they even don't offer any combos to any burger or chicken sandwich meal, which is sad... Other than that, it's great! This is my 1st time trying Shake Shack. I won't be dining here often, though.

Harold PK a year ago

Whether eating at their more traditional location close to hwy 75 or this mall location I find the burgers great. In the upper tier fast food chain (5 Guys, Culvers, In-N-Out, etc.) I find this to be the tops. They may not be the healthiest, but they sure are tasty. I'm not sure what they do. I've never had a bad experience with quality or service. The beef has a distinct freshly grilled taste, fries seem to be cooked in butter (not sure about that, but it taste like it), and the shakes have a very authentic, thick ice cream texture. The burgers tend to be on the smaller side and pricier too. I guess you get what you pay for. More gourmet options certainly exist at other places, but for this category it's certainly a part of the royal family.

Hannah Madaus 2 years ago

Pros are that the food is good and service was efficient. We each had a burger and fries with a drink and shake. Everything was correct, hot and ready to eat. I ordered a seasonal shake, maple snickerdoodle - very tasty! Cons are that the mall can get super busy, which obviously means long lines and limited seating in the food court. Although I’ve only been here once, I read a few reviews complaining about the quality, but I thought it was a typical shake shack experience.

Cheryl 3 years ago

We came to Michigan from Canada to visit family, and took the opportunity to try Shake Shack. It was delicious! I had the veggie burger with fries onions and cheese and it was delicious. My mom had a burger and we both enjoyed some fries. The staff were friendly and while it may take a little longer than other fast food, it was worth the wait. It was a yummy treat and I would definitely go back!